Hi,
Hope you are doing all well!
l am having an issue with "Known as" field from table Global address book. l am a system administrator and this field is visible and can be added as a new column in All Customers view. (as in the screenshot below)
But my colleague which is also System Administrator can not add this field. It is not visible, (as in the screenshot below).
We cleared the usage data, we deleted the user of my colleague and created it same as my user, and checked everything that crossed on our minds but without solution.
Can you please help on this?